Delivery & Returns

We are committed to selling high-quality products that we hope you will enjoy. We are also aware that for one reason or another there may be a need to exchange or return your purchase. This can be done within 14 days of receipt.

EMU Sportswear
PO Box 815, Townsville Qld 4810
6 Ingham Rd. Townsville Qld 4810

Please Note; Unless the items you received are faulty, we are unable to offer a refund or exchange on:

  • All Jerseys Personalised with a Name, Number, Long Sleeves, Player Fit, or between Sizes 3XL – 7XL
  • Any Personalised or made to order goods NB: This includes all club shop items
  • It can take up to 28 days for a return to be processed if you choose to send it back to us via Post Office or Parcel Collection Service
  • We cannot refund postage & packaging on unsuitable items and are unable to refund costs for any method of posting other than those detailed here

If you have any queries regarding returns, please do not hesitate to contact the Sales Department on sales@emusportswear.com.au